AP OnCall™ is a highly trained team of software specialists and systems technicians providing electronic and visual monitoring of your in-house AP PassPort™ and live, 24/7 support for your nurses and other facility staff.

AP OnCall™ provides a comprehensive support system to ensure that the AP PharmaSystem™ in-house pharmacy platform provides reliable, user friendly, uninterrupted service under any circumstances, especially in emergency situations when you need support most.

The AP OnCall™ team stays constantly connected to you through on-line inventory and systems monitoring capabilities, and through real-time video “presence’” that allows your team and ours to ensure the maximum performance of the system.

• AP OnCall™ allows your nurses to have ‘over-the-shoulder’ assistance and real-time consultation.
• Remote video monitoring of PassPort eliminates time-lags in addressing simple mechanical or dispensing issues.
• Constant electronic monitoring of the AP PassPort’s on-board diagnostic systems assures dispensing center equipment reliability.
• The AP OnCall™ team provides routine equipment maintenance during regular visits to your facility.
• AP technicians are on call 24/7 to provide onsite technical assistance in any situation.